MTL FIT
Personalised fitness goals, health score and competitions to kickstart your fitness journey.
︎ Google Play︎︎︎
︎ App Store︎︎︎
Apr-Sep 2020
UX/UI Design | UX Research | Graphics Design | Animation

︎ MY ROLE
- Brainstorm and iterate designs
- Identified system logic and flow of features
- Assisted usability testing and analysed results. Obtained insights into different identified customer groups and what their specific needs were from the application
- Actively participate in creative brainstorming sessions with the marketing team and potential customers
- Prepared material for, and presented for the working team, supporting teams and company executives
︎ MUANG THAI LIFE (MTL)
One of Muang Thai Life’s core values is to put the customer at the centre of their decisions and to help them lead happy and fulfilling lives. A new holistic health tracking app was created to incorporate digital services which aligns with its value and business strategy.
︎ TARGET GROUPS : KEY BEHAVIOURS
Back and Forth
- Inconsistent motivation and commitment to exercise
- Lacks knowledge and confidence to exercise regularly
- Driven by extrinsic motivation
Extreme
- Intrinsically motivated
- Committed to a regular exercise routine
- Wants insights as a result of their performance
︎ PAIN POINTS

How do you know the optimum level of exercise for you?

Inconsistent motivation

Lack of affordable personalised advice

How do you determine your overall
‘health’?
︎ DESIGN PROCESS
LOW FIDELITY : WEEKLY GOAL FEATURE
How might we motivate users to become more active in a personalised way?
Preliminary wireframes and user journeys were discussed with our project manager as a basis to develop the interface and flows.

LOW FIDELITY : USER FLOW

Credit: Robin Emond
HIGH FIDELITY : WEEKLY GOAL FEATURE
High fidelity designs and prototypes were created to establish a realistic experience for user feedback.

︎ USABILITY TESTING

Usability tests were carried out with 15 participants to meet with target users
and receive feedback on the prototype.
I conducted a thorough analysis of user behaviours and interactions with the prototype which provides key insights for further development.
I conducted a thorough analysis of user behaviours and interactions with the prototype which provides key insights for further development.
︎ INSIGHTS AND LEARNINGS
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Extreme users expect more information on each exercise session
-
Current offering of exercises are too limited, user wants to see more specific activities such as boxing, weightlifting etc.
-
Users want more flexibility and
autonomy over their weekly goal
-
UI design matches preference of Thai people
-
Seen as a complementary application to user’s primary fitness app

I also attended creative workshops which utilised different ideation methods such as
- word association
- card sorting
-
storyboarding
-
empathy maps
︎ ILLUSTRATIONS AND ANIMATIONS
I did illustrations and animations for the app on Adobe Illustrator and After Effects



︎ OVERALL BENEFITS
User
- Fitness ‘assistant’, helps maintain motivation
-
Personalised experience and tracking of user’s holistic health
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Rewards and prizes through engagement
Business
- Breaks into new user base
- Additional marketing channel and increased opportunity for collaboration
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Increase brand engagement
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Diversify services provided
